Terms and Conditions of Service for Ossian Media
1. Introduction
These Terms and Conditions (“Terms”) govern the relationship between you (“Client”) and Ossian Media (“Company”, “We”, “Us”), a web design and digital marketing agency. By engaging in our services, you agree to abide by these Terms.
2. Services
We offer a range of digital agency services, including web design and digital marketing. The specific services to be provided will be outlined in a separate Sales Proposal/Quote.
3. Contract Initiation
Upon your acceptance of our written quote via email, you agree to these Terms and Conditions, which will govern the agreement between both parties. This forms the foundation for a transparent and constructive working relationship.
4. Payment
4.1 A 50% deposit is required upon the agreement of the initial quote. Work will commence as soon as the deposit has been received.
4.2 Fees for our services will be outlined in the sales/quote materials or otherwise agreed upon.
4.3 All payments should be made within the agreed-upon timeframes.
5. Additional Costs
Any services not covered in the initial Sales Proposal/Quote will be invoiced separately. Financial transparency is maintained by informing you of these additional costs upfront.
6. Billing and Late Fees
The remaining balance will be invoiced upon final project approval. Late payments beyond 30 days will accrue a 2% monthly charge.
7. Intellectual Property
Upon full payment, intellectual property rights for designs or other creative elements will transfer to the Client unless stated otherwise in writing.
8. Confidentiality
Both parties commit to maintaining confidentiality regarding each other’s business operations and client data.
9. Revisions and Approvals
The number of revisions and the approval process will be defined in the sales/quote materials provided.
10. Client Responsibilities
You are responsible for providing all the necessary materials for the project. Ownership and legal rights to any supplied content must be yours.
11. Modifications
For edits beyond the agreed project scope, additional charges will apply. We are not responsible for any third-party modifications after the project is made public.
12. Timeframe
Project timeframes are estimates. We aim for punctuality, but minor delays should be expected and will not breach the contract.
13. Termination
Either party can terminate the agreement with written notice, subject to any termination fees as outlined in the sales/quote materials.
14. Liability
We shall not be liable for any indirect, special, or consequential damages arising from this agreement.
15. Completion
A project is deemed complete upon your approval. Further services like printing or web hosting will be billed separately.
16. Amendments
These Terms may be amended only in writing, signed by both parties.
17. Governing Law
These Terms and the entire agreement shall be governed by the laws of Scotland, UK.
18. Right to Refusal
We reserve the right to refuse projects that are ethically or legally questionable and/or may not fit our agency well.